Privacy Policy

Protecting your personal data is a top priority for WEST COAST TRADERS - AHMAD ALIAF SULEHRI NISAR AHMED AHMED ASHFAQ OE (hereinafter “the Company”). This Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.

1. Data Controller
   The Data Controller is:
   WEST COAST TRADERS - AHMAD ALIAF SULEHRI NISAR AHMED AHMED ASHFAQ OE
   Address: Evripidou 90, Athens, 10553, Attica, Greece
   Telephone: +30 210 3249849
   Email: (insert official email, e.g. info@westcoasttraders.gr)
2. Personal Data We Collect
   We collect only the data necessary for your use of our services, such as:
   – Full name or business name
   – Billing and shipping address
   – Email address
   – Phone number
   – Payment details (processed via secure payment providers)
   – Order history and communication records
   – Technical data (e.g. IP address, browser) for security and analytics.
3. Purposes and Legal Bases
   We process your data for:
   – Processing and managing orders (contract performance).
   – Customer service and communication (contract performance).
   – Improving our services and website (legitimate interests).
   – Sending newsletters and offers (consent).
   – Fulfilling tax and accounting obligations (legal obligation).
4. Data Retention
   – Order and billing data are kept as long as required by tax and accounting laws.
   – Account data are kept as long as you maintain an account and for a reasonable period thereafter.
   – Data based on consent (e.g. marketing) are deleted after consent is withdrawn.
5. Data Sharing
   Your data may be shared with:
   – courier and transport companies for delivery,
   – payment service providers for transaction processing,
   – accountants / authorities when required by law,
   – IT / marketing partners under appropriate data protection agreements.
6. Cookies
   We use cookies to:
   – enable essential website functions,
   – analyse traffic and usage,
   – remember your preferences,
   – provide marketing and personalised content based on your consent.
   You can manage cookie settings through our cookie banner or your browser.
7. Your Rights
   You have the right to:
   – access your data,
   – rectify or erase data,
   – restrict or object to processing,
   – data portability,
   – withdraw consent.
   To exercise your rights, please contact us at our official email address.
8. Data Security
   We implement appropriate technical and organisational security measures (SSL encryption, restricted access, backups, secure payment providers) to protect your data.
9. Children’s Data
   Our services are not directed to children and we do not knowingly collect data from minors. If we become aware of such data, we delete it promptly.
10. Changes to this Policy
    We may update this Policy due to legal changes or new services. The latest version will be published on this page. You are encouraged to review it periodically.